The protection of your personal data and your privacy is extremely important to us. The purpose our policy is to fully inform you on how we handle your personal data and information.
DATA CONTROLLER, DATA PROTECTION OFFICER
Our company, Urban Poetry, is responsible for protecting your privacy. If you have questions regarding our website, the following information, or if you would like to contact our spokesperson please send us an e-mail to
DEFINITION OF PERSONAL DATA
“Personal data” are defined by law as “information concerning the personal or material circumstances of an identified or identifiable natural person”. This includes, for example, information such as an individual’s name, address and email address, as well as any other information that can be attributed to a particular individual.
COLLECTION AND USE OF PERSONAL DATA
During registration for your customer account, we collect and implement your personal data in order to finalize the order process, as well as customize your personal shopping experience. Your data will be transmitted to third parties only as required to perform the contract or for billing purposes. For example, to proceed your order our partners (e.g., carriers, payment service providers, banks) will be provided with the data necessary for completing your order.
In subscribing for a newsletter you agree that our company, Urban Poetry, may use the data you entered to inform you by e-mail about the contents and/or products selected by you. You may revoke your consent at any time with effect for the future, either by written notice to Urban Poetry (Van Woustraat 77-3, 1074AD Amsterdam, The Netherlands) or by email to . You may also request to unsubscribe from any newsletter via the above mentioned e-mail address. We transfer your data to our service providers only for data administration and hosting purposes. In connection with our newsletter mailings, we may utilize user data to create anonymous user profiles for purposes of market research, advertising or customized newsletter contents. As part of certain marketing activities, Urban Poetry may obtain necessary data to process orders. They reserve the right to use this information only for their designated activities and are prohibited from sharing it with unauthorized third parties. You may object to any such use of your data by notice via email to , in no particular format.
Further, we collect, process and use address and order data for our own marketing purposes. You may object to any such use, processing and transfer of your personal data for marketing purposes at any time by notice via post or email to . We also collect and use the data you submit to us when using the contact form, for the purpose of processing your inquiries.
We use third party retargeting and remarketing features on our website. These technologies allow us to address Internet users who previously visited urbanpoetryintimates.com, by personalized advertising on our partners’ websites. For this purpose the retargeting or remarketing provider will store a cookie on your hard drive. Based on the cookie technology, anonymous user details will be stored, for example the advertising you received from us or clicked, the products you viewed, whether you purchased anything. The anonymous data are not connected with your personal data at any time and serve the sole purpose of customizing our advertising to the user’s interests. You may object to the use of the retargeting and/or remarketing feature by writing an e-mail to .
USE OF SOCIAL PLUGINS
We use social plugins of several providers on our website in the respective standard plugin: The Facebook button of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The button is marked with the Facebook logo (“Facebook”). When you access one of our websites containing any of the above plugins, the plugin provider may store a cookie in your browser. We have no control over the scope of the data collected by the provider by means of the plugin.
The plugins may provide their hosts with information such as the date and time of your visit to our websites, your IP address, or the type of browser you use. If you are logged on to your account with the plugin provider while visiting our websites, the provider may match this information and any data you enter, should you interact with the plugins, to your user account, for instance if you click the corresponding button on our website or post a comment. Your recommendations or comments may be displayed as information, together with your profile name and photograph, in the relevant provider’s service, for instance in search results or in your user profile, or at other places on websites and in advertisements on the internet. If you are not a member of the relevant provider’s service, the provider may under certain circumstances nevertheless obtain and store your IP address. For the purpose and scope of the data collection and further processing and use of your data by the provider as well as your related rights and opt-out possibilities to protect your privacy, please see the privacy policies of Facebook. If you are a member of the relevant service and do not wish the service provider to collect data on you via our websites and connect them with the member data stored by the provider, you have to log off from your account with the provider before visiting our internet sites.
STORAGE, CORRECTION, DELETION AND DEACTIVATION OF YOUR PERSONAL DATA
You may at any time view, modify and delete the data in your customer account which you entered for your registration. Data that are still required to complete the services requested by you, especially the performance and completion of contracts, cannot be deleted. The data will be deactivated upon termination of the contract, and furthermore will be deleted once the applicable retention period provided by law or contract has expired. To request information or any correction or deletion of data, please email to or send a letter to Urban Poetry (Van Woustraat 77-3, 1074AD Amsterdam, The Netherlands), stating your name and your contact details.